Shafi Ahmed Swapnil

AI Product Engineer & Technical Operations Lead
📍 Dhaka, Bangladesh
swapnil.env@gmail.com
+880 1783-192763
linkedin.com/in/shafiswapnil
github.com/shafiswapnil
Profile

Technical operator with 3+ years building EdTech platforms from zero to 1M+ users. I bridge business strategy and engineering execution - combining AI/LLM-assisted product development, cloud infrastructure, and end-to-end product ownership to ship high-impact digital products fast. Former operator across 200+ people in high-growth EdTech orgs. Targeting AI Engineer roles while actively building ML and LLM application skills.

Experience
Technical Operations Lead · CoderVai
Jan 2023 → Present · Dhaka, BD
EdTech startup teaching Competitive Programming, Android Dev & CSE Fundamentals in Bengali
  • Sole operator owning tech, product, marketing, HR, and finance end-to-end for a bootstrapped EdTech - capable of running the company independently if needed
  • Architected AI-assisted product development workflows using Cursor, OpenAI API & Anthropic Claude, achieving equivalent output of a 3-person team as a single operator
  • Engineered complete video CDN pipeline: record → edit (trim, audio, intro/outro) → BunnyCDN + AWS S3 upload → LMS backend integration; maintained near-100% uptime for all course content
  • Operated multi-platform live streaming infrastructure (OBS, Streamyard, Restream) - simultaneous broadcast to YouTube, Facebook, and platform for cohort sessions
  • Owned full product lifecycle: Figma UI design → developer handoff → backend CMS setup (courses, pricing, quizzes, coding problems, assignments) → launch campaign → repeat
  • Managed AWS EC2/S3, GCP, Cloudflare CDN/DNS and BunnyCDN infrastructure; oversaw 15+ SaaS subscriptions with full vendor cost-optimization responsibility
  • Built and led cross-functional team (developers, instructors, freelancers, calling operators): drafted JDs, ran hiring, managed NDAs, payroll, and weekly KPI reviews
Tech Lead Contributor · ACS Future School (via CoderVai)
2023–2024 · Dhaka, BD
Large-scale EdTech platform · Grade 6–10 · Bangladesh
  • Contributed to platform build from day 0 to 1M+ total users; live academic cohorts served 22,000–40,000 students simultaneously per batch
  • Collaborated directly with CTO on AWS architecture decisions: CDN video streaming, custom AI chatbot, multi-platform LMS (web + Android + iOS), user-level watch-progress tracking, live class & VOD delivery
  • Maintained access to full GitHub codebase and Jira across a 10+ engineer team (backend, frontend, mobile, DevOps, AI); participated in sprint planning and architecture reviews
Project Manager · 10 Minute School
Mar 2021 – Sep 2022 · Remote
Bangladesh's largest EdTech platform · 5M+ learners
  • Led QA & Content team for the web content pool; managed full HR cycle (recruiting, training, payments) for 15+ freelancers; delivered SSC-HSC Board Question Bank project
  • Multi-role contributor: course creator (HSC Grammar & ICT), infographic designer, SEO proofreader, and sales calling operator
Course Coordinator · Response Team Lead · Frontend Developer · Apars Classroom
Mar 2021 – May 2023 · Remote
  • Built and managed 10+ person customer response team from scratch: wrote JDs, trained operators, created saved-reply library, tracked reply-time KPIs, ran VOC (Voice of Customer) sessions
  • Managed end-to-end course operations as Coordinator; developed frontend UI components with Vue.js & CSS as Frontend Developer
Technical Skills
AI & LLM Prompt Engineering · OpenAI & Anthropic APIs · Cursor · RAG Fundamentals
Cloud & Infra AWS (EC2, S3) · GCP · Cloudflare (DNS, CDN) · BunnyCDN · Linux Admin
Languages Python · JavaScript · HTML/CSS · SQL · Bash · Git/GitHub
Product & Tools Figma · Canva · OBS Studio · Streamyard · WordPress · Jira · Google Workspace
Building Now ML/PyTorch · LangChain · FastAPI · Docker · Networking (TCP/IP, DNS)
Education
B.Sc. Computer Science & Engineering
United International University (UIU) · Dhaka
2022 – Present · In Progress
Currently Shipping
Completing DataCamp AI Engineer track · Building RAG apps with LangChain + FastAPI · NeetCode 150 for algorithmic depth · Daily Python + ML practice
🎯 AI Engineer role · 6-month target